Privacy Policy

Last updated: 5/05/2026

eTransOnCloud (“Company”, “we”, “our”, or “us”) operates the website eTransOnCloud and provides cloud-based transport management software solutions for logistics companies, transporters, and fleet owners.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, company name, and designation
  • Email address and phone number
  • Billing and payment information
  • Account login credentials

b. Business & Operational Data

  • Transport, fleet, and logistics data entered into the system
  • Trip, billing, and operational records
  • Vehicle and driver-related data

c. Automatically Collected Information

  • IP address and device information
  • Browser type and usage data
  • Pages visited and interaction data
  • Cookies and tracking technologies

Such data helps us operate, maintain, and improve our services.

2. How We Use Your Information

We use collected information to:

  • Provide and maintain our services
  • Manage user accounts and authentication
  • Process transactions and billing
  • Improve platform performance and user experience
  • Communicate updates, alerts, and support responses
  • Analyze usage trends and develop new features

We may also use data for research, analytics, and service optimization purposes.

3. Sharing of Information

We do not sell your personal data. However, we may share information in the following cases:

  • Service Providers: With trusted third-party vendors for hosting, analytics, and support
  • Legal Compliance: When required by law, regulation, or legal process
  • Business Transfers: In case of merger, acquisition, or asset transfer
  • With Consent: When you explicitly approve sharing

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, misuse, or disclosure.

Despite our efforts, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information:

  • As long as your account is active
  • As necessary to provide services
  • To comply with legal obligations

You may request deletion of your data at any time, subject to applicable laws.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember preferences

You can disable cookies through your browser settings, but some features may not function properly.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Correct or update your data
  • Request deletion of your data
  • Object to or restrict processing
  • Withdraw consent at any time

You can exercise these rights by contacting us.

8. Third-Party Services

Our platform may include links or integrations with third-party services. Their privacy practices are governed by their own policies, and we are not responsible for their handling of your data.

9. Children’s Privacy

Our services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. International Data Transfers

Your information may be stored or processed on servers located outside your region. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact: